Air China Rewards Program Terms and Conditions

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Terms and Conditions
Effective Dec 1, 2009

Contents

• 1. Participation
  1.1. Eligibility
  1.2. Commencement of Membership
  1.3. Termination of Membership
  
  
• 2. Benefits
  2.1. Flights with the Star Alliance Company Plus Airlines
  
  
• 3. Termination
  3.1 General
  3.2. Program Termination
  
  
• 4. Other
  4.1. Taxes, Fees
  4.2. Liability
  4.3. Data Protection
  4.4. Loss of User Name and Password
  4.5. Alterations and Amendments
  4.6. Rights of Third Parties
  4.7. Law, Court of Jurisdiction
  4.8. Severability Clause
  4.9. Travel Policy

 

1. Program Participation

1.1. Eligibility
Membership to the Air China Rewards Program corporate incentive program is open to:

1. All companies registered and legally formed trade organisations and corporations, such as associations, chambers of commerce, churches or partnerships (doctors, architects, business consultants, engineers, dentists, accountants etc), these entities are only eligible for participation with employed, but not contracted, personnel. Companies and organizations can be located worldwide, but tickets need to be purchased on the local Air China web site in Canada.
   
   
2. Air China Rewards is an incentive program designed to meet the needs of Small, Medium Enterprises (SME), who by their nature are defined as companies with 4 – 500 employees.
   
   
3. If the definition of an SME, during their Membership of the Air China Rewards program falls outside of the above SME definition, Air China reserves the right to exclude them from Membership and/ or offer them an alternative that better meets the needs of their business, if appropriate.
   
   
4. Businesses and organizations who already participate in another corporate incentive program with Air China (or any of the Air China Partner Airlines program may not be eligible for participation within Air China Rewards program.
   
   

1.2. Commencement of Membership
Registration for participation must be completed on the local Air China website: www.airchina.ca
The enrollment within the program implies explicit acceptance of the program's terms and conditions. There is no legal entitlement for participation.

1.3. Resignation of Membership
If the SME would like to terminate its membership from the Air China Rewards program, please do so in writing and submit your termination to carewards@airchina.com. Upon resignation all fare discount offered as part of the Air China Rewards program will stop immediately. In future, the user name may not be used again for a new registration in the Air China Rewards program.

 

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2. Program Benefits

2.1. Flights with the Star Alliance Company Plus Airlines
Air China Rewards fare discounts can be applied exclusively on flights which are operated by Air China and selected codehare partners. The ticket has to be purchased in Canada on the local Air China web sitenby the participating company.

 

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3. Termination

3.1. General
Both parties may at any time, without notice and without stating reasons, terminate the agreement. The Terms and Conditions shall continue to govern the conclusion of the contractual relationship after the termination.

3.2. Program Termination
The Air China Rewards program is a voluntary service of Air China. From the commencement of participation in this program for a certain period no claim can be derived to be re-admitted at a later time.

Air China reserves the right to terminate the Air China Rewards program at any time or to replace it with another program at its discretion. Information about the termination or alteration of the program will be given via the homepage on the local Air China web site.

If a participating program company has intentionally or by gross negligence shared its username and password with other 3rd parties not eligible for receiving Air China’s Rewards program’s benefits, Air China upon a review reserves the right to terminate the program with the participating company immediately.

 

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4. Other

4.1. Taxes, Fees
All taxes (e.g. airport taxes), fees (e.g. security fees), levies or other surcharges associated with the issuance or use of an Air China Rewards ticket are to be borne by the participating company and charged to a credit card.

4.2. Liability
Air China accepts no liability for any damages incurred by Members or Third Parties in connection with the Air China Rewards program, unless caused intentionally or by gross negligence of Air China or its employees.

4.3. Data Protection
Personal and company data relating to participation in the program will be processed and used for purposes serving program implementation in accordance with applicable data protection regulations.

4.4. Loss of User Name and Password
Loss of the user name, password or release to Third Parties must be immediately reported to the local Air China Rewards Customer support (via email at carewards@airchina.com).

4.5. Alterations and Amendments
Air China reserves the right to alter or amend at any time the Membership Terms and Conditions and the fare discountss described in the Air China Rewards program documents.
Any alterations or amendments to the Terms and Conditions will be published on the local Air China web site.. They shall be considered approved if the Member continues to participate in the program, or if no written protest is registered within one month and sent to the local Air China Rewards Customer Support.. Special mention of the consequences of such non-protest shall be made in the notification. If a Member rejects the program changes, Membership may be terminated pursuant to item 3.1 of the Terms and Conditions.

4.6. Rights of Third Parties
Rights of this agreement are not transferable to Third Parties.

4.7. Law, Court of Jurisdiction
The parties submit to the exclusive jurisdiction of the courts in the PR China for the purpose of hearing and determining any dispute arising out of or in connection with the membership in the Air China Rewards program and its underlying Terms and Conditions.

4.8. Severability Clause
In the event that any provisions of the above arrangements are legally invalid either wholly or in part, this shall not affect the validity of the remaining provisions. The parties hereto undertake to replace any invalid, incomplete or missing provision with a provision that customarily approximates as closely as possible to the commercial intentions of the parties.

4.9. Travel Policy
The Member shall inform all travel related personnel (travellers, travel bookers, management and nominated travel agent(s)) of the existence of this agreement and the preferred carrier/alliance status implied.

 

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